Your Electronic Health Care Records
The National Health Service (NHS) aims to provide you with the highest quality of health and social care. To do this, we must keep up-to-date records about you, your health and the treatment and care we provide or plan to provide.
We use the same IT system as local community NHS teams (children’s services, podiatry, community nursing & therapy etc) that may be involved in your care. We will share your electronic records held at the practice with these teams so that:
· Those treating you can give you the best possible advice and care.
- You will not have to repeat information about yourself or your history with different clinicians as they will see this information when you are referred to their service.
- All professionals involved in your care will have the full, accurate and up-to-date information immediately.
We respect your right to privacy and keep all your health information confidential and secure. Anyone wanting to look at your healthcare record must:
- Be involved in caring for you
- Have a security NHS smartcard with a chip and PIN access
- Any access to your record is logged within the system and is fully auditable
All consultations, records and test results will be kept completely confidential.
We will share your records with other units that you are receiving care from, ie District nurses, Physiotherapists, Podiatrists, Health Visitors and Children’s Services in order that those treating you have the most up to date information available to them regarding your medical condition.
If you have a sensitive consultation which you do not want to be seen by other units please ask a member of staff to mark it as Not Sharable
From the 21st September 2010, if you are referred for treatment outside of the practice, your referral will be shared with a special team we have developed in partnership with practices across South Norfolk.
This team consists of clinicians who will have access to your referral information and will support our clinicians to get the best for you from the local NHS.
The Surgery’s aim is to provide our patients with the most appropriate treatment in the shortest possible time.
All patient identifiable information will continue to be handled in accordance with the Data Protection Act and NHS confidentiality regulations.
If you have any questions, please raise them with Debbie Wade, the practice manager at Church Hill Surgery